Stop competing solely with price! Gain competetive advantege by offering simple and convenient solutions to your customers. Simplified way of placing orders, automatic quotation, on-line payments and customer accounts are just some of the examples of building customer loyalty.
Allows your customers to choose the type of translation, language, upload files or copy text and add contact and invoice information.
Automatic quotation for such files as: WORD, EXCEL, TXT, PDF, PNG, JPG, etc.
Not sure about automatic quotation? Your employee can quote orders manually.
Your customers can easily set up accounts while placing an order.
Credit card, PayPal, or maybe a bank transfer? Offer your customers convinient on-line payments.
As an administrator you can add and update available language pairs and rates for each of them. Order form on your website will be updated automatically.
Your customer can place an order through his account. All contact details are completed automatically.
Assign individual rates for customers with an account. Both client and administrator see individual rates.
Your client gets convenient access to the list of orders, including the history of order exacution, translated files and invoices.
Give your customers a convinient way to access all their invoices.
Your customers can pay for several orders at the same time. You can also automatically issue collective invoices.
Your client has changed the data necessary to complete the order or issue an invoice? Let your customers update their contact and billing information by themselves.
Keepy your customers updated. All the statuses related to the order execution will be visible in customer's account and send via e-mail or SMS.
Our software will automatically generate all the confirmation messages - for example order confirmation, payment confirmation or account confirmation.
Our software will automatically prepare pdf file with your quotation or will simply insert all the details related to your offer into the e-mail and send it to the customer.
Your client sent you unreadable scans? The order requires additional payment? Would you like to ask about the quality of the translation? Our system will generate requests on your behalf.
Done with the translation? Our software will automatically send translated documents to your client. Just mark a project as "done".
Your customer has a quick question and wants to get an immediate answer? On-line chat is a great customer support tool.
Add and edit customers, set individual rates, currencies and languages for the automatic customer support.
The history of all the orders of a given customer in one place. See who is your most valuable customer and who have not placed an order for a long time.
Create and edit groups of customers - for example VIP, business, individual customers. Serve your most important customers faster and better.
Our IT system will automatically inform you about every new customer account that has been set. Take care of your newly acquired customers.
Generate periodic reports, broken down into days, weeks, months, and even years. Analyze profit margins on individual clients, types of orders or languages.
Send notifications to multiple users at the same time. With our CRM you will not only send the newsletter, but also display an information banner on selected customer accounts.